Shipping policy

Shipping & Delivery Policy

At Amaltaas, we aim to deliver your handcrafted jewellery safely and on time, wherever you are in the world.

Order Processing: All confirmed orders are typically dispatched within 2 - 3 business days.
Delivery Time: International delivery usually takes 20 - 25 business days from the date of dispatch. Timelines may vary depending on the destination country and local customs clearance procedures.
Non-Operational Days: We do not process or dispatch orders on Saturdays, Sundays, or Indian national holidays. Orders placed during these times will be processed on the next working day.

We ship internationally through trusted partners such as UPS International and DTDC International.
Available delivery zones include North America, Europe, Middle East, Asia-Pacific, and select other regions.
If we are unable to ship to your country due to courier or customs restrictions, we will notify you before processing your order. A full refund will be issued to you in such a case.

Please note that customs duties, taxes, or import fees are not included in your order total.
These charges vary by country and are the responsibility of the recipient. We do not have control over these fees and are unable to provide estimates in advance.
Each country has different customs rules - some may offer duty-free limits up to a certain amount. To check the specific thresholds and duty exemptions for your destination, please refer to this guide: De minimis values by country - https://zonos.com/docs/guides/de-minimis-values#de-minimis-values-by-country
Since Silver is classified as Fine Metal, international shipments may be subject to additional import regulations. We provide all necessary certifications and documentation with each shipment.

We are currently offering free shipping on orders. Please note that shipping offers, costs, and policies are subject to change without prior notice, based on business requirements and courier regulations.

Once your order has been dispatched, you will receive an email with your AWB (Airway Bill) number and a tracking link.
You can monitor your shipment in real time through our courier partner’s tracking system.

Please note that we do not accept cancellations once an order has been dispatched, as each product is handcrafted and prepared specifically for you.
Important Note: We are unable to offer any returns or refunds on international orders.